Anthony Bass, a pitcher for the Toronto Blue Jays, recently took to social media to criticize United Airlines for their treatment of his pregnant wife. In this article, we will explore the incident and the response from both Bass and United Airlines.
Why Anthony Bass’ Tweet Goes Viral?
On April 11, 2021, Anthony Bass tweeted about an incident involving his pregnant wife and United Airlines. According to Bass, his wife was flying with their child when the child made a mess on the plane. Despite his wife’s attempts to clean up the mess, a flight attendant reportedly forced her to pick up the quantity and threatened to remove the family from the flight.
Bass’s tweet quickly went viral, with many people expressing outrage over how United Airlines treated his wife. The tweet garnered over 10,000 retweets and nearly 60,000 likes.
What did United Airlines’ Response to the Incident?
Following the viral tweet, United Airlines stated the incident. The airline apologized to the Bass family and acknowledged their treatment was not up to standard.
“We have apologized to the Bass family because what happened to them on Flight 1532 was not reflective of our commitment to providing a smooth and pleasant travel experience for our customers,” United Airlines said.
Why other Other Athletes Speak Out Against United Airlines?
Anthony Bass was not the only athlete to speak out against United Airlines following the incident. Professional golfer Grayson Murray also tweeted about his negative experience with the airline.
“United Airlines is the absolute worst. They were overbooked and understaffed. I gave my first-class seat to a standby passenger, not a high-paying customer because he had status with the airline. Never again,” Murray tweeted.
United Airlines Faces Criticism for Poor Customer Service
This incident is just one of many in recent years in which United Airlines has faced criticism for poor customer service. In 2017, the airline was widely criticized after a passenger was violently dragged off an overbooked flight. The incident sparked a public outcry and changed how airlines handle overbooking.
Despite the company’s efforts to improve customer service, United Airlines continues to face criticism for handling various incidents. Many customers and industry experts argue that the airline needs to do more to prioritize customer satisfaction and improve its overall approach to customer service.
Anthony Bass’ recent criticism of United Airlines highlights the ongoing issues with the airline’s treatment of customers. The incident involving Bass’ pregnant wife is just one example of the many negative experiences that customers have had with the airline in recent years. As United Airlines works to improve its customer service, it will need to take a more proactive approach to address its customers’ concerns and provide a positive travel experience.