New parking citation system in place
Published on February 2, 2010 by Tori Wester
Parking Operations, an operating unit of Auxiliary Services and Programs, enacted a new citation system that kicked off Jan. 25.
This new system is called the T2 system, which is already in use by many other schools in the University System of Georgia.
The T2 system is a streamlined, automated system that not only eases the workload of Parking Operations, but can also ease the stress level of students.
With the old system, parking officials issued a paper citation to go on the offending car; wrote a second one for their records; entered the citation information into a database for the Bursar’s Office; and then waited for the Bursar to update paid or unpaid status.
Now, the Parking Operations official puts students’ information into a tiny handheld computer and prints a citation on waterproof paper. Then the information is automatically synchronized to Owl Express.
With the citation charges on Owl Express, it’s much easier for a student to pay his or her ticket without getting account holds. The student will be reminded by e-mail of the charge before a hold is ever placed.
Sophomore Sarah Plemmons, a student at the University of Georgia, received her first ticket on campus last spring.
“I’m glad they put it on UGA Oasis [their version of Owl Express]. Otherwise I would have read the ticket then thrown it in my car, and I wouldn’t have paid it. The e-mails reminded me before my account was frozen.”
The T2 system also helps Parking Operations by cutting down the man hours it takes to issue tickets and decreases human error in the ticket writing process. Students are not involved in this process at all.
According to Beth Tindel, director of Parking Operations, the T2 system will penalize parking offenders and leave more spaces for people who follow the regulations. She also believes this new system will make Parking Operations more effective.
“We need tighter control,” said Tindel. “We are already at 95 percent capacity and trying to decide where to put our next parking deck and talking about a transportation system.”
T2 is the most advanced system available for parking services at this time. But students beware: With the change to T2 comes an update on Owl Express from all the unpaid citations that have been issued.
Check your Owl Express for any outstanding tickets before registering for summer and fall courses.
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