Kennesaw State’s Auxiliary Services recently changed its name to Campus Services and plans to open new customer service centers on the Kennesaw and Marietta campuses for the fall 2018 semester.
Kelley Wisniewski, assistant director of marketing, said the new customer service center will be named the Talon One Center. The construction of the center started on the Kennesaw campus at the end of March and is expected to be finished in time for students to use the center next semester.
It is located next to The Market on the first floor of the Carmichael Student Center. The center on the Marietta campus will be located on the second floor of the Joe Mack Wilson Student Center.
Wisniewski said the center will serve students to help them obtain their “Talon Card” or KSU ID card, manage their meal plans, look at parking and transportation options and answer any questions related to Campus Services and its related departments.
“The Talon One Center is intended to be a customer service hub,” said Campus Services’ Assistant Vice President Kasey Helton. “We aim to increase our support for student success at KSU by giving them one integrated location to access all our services and products.”
Wisniewski said they decided to change the name to Campus Services because it is “just a more accurate description of what we provide to our campus community.”
She also said they hope the new name translates better to new and incoming students, parents and employees who are being welcomed to the campus.
Wisniewski said that, although Campus Services is going through these changes, it will still oversee the same programs it did before. These programs include campus postal services, card services, copy/print services, door access, KCash, parking and transportation, student health services, university dining, university stores, vending services, and housing and residence life.
“We are currently concentrating on providing the best possible service to our campus community by strengthening the connectedness between our departments and the services we provide to enrich campus life,” Wisniewski said.